STANLEY 1913 30-DAY RETURNS & BUILT FOR LIFE® WARRANTY
Returns & Built for Life® Warranty
30-Day Returns
Full refund with prepaid return shipping
Built for Life® Warranty
Lifetime warranty on drinkware & food containers
Double-Wall Insulation
Guaranteed thermal performance for life
30-Day Return Policy
If you are not completely satisfied with your Stanley 1913 purchase, you may return eligible items within 30 days of delivery. Items must be unused, unwashed, and in their original packaging. We even provide prepaid return shipping labels for direct orders!
Built for Life® Lifetime Warranty
Since 1913, we’ve promised to provide rugged, capable gear for food and drink, built to last a lifetime. Stanley vacuum-insulated drinkware, stainless steel bottles, and food jars carry a lifetime warranty against thermal performance loss and manufacturing defects.
Custom & Personalized Exclusions
Custom-engraved or personalized Stanley products are uniquely crafted for you and are not eligible for standard returns unless there is a material defect or engraving error.
How to Start a Return or Claim
Contact our customer support team or visit our online Support Portal with your order number. For warranty claims, provide a photo of the product base showing the model imprint.
Need Personal Assistance?
Our official Stanley 1913 Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-800-251-4535 (Mon-Fri 7AM-4PM PST)